- Passengers’ name entered in the booking form must be same as per passenger’s passport/ID. Incorrect names may cause penalties or invalidation of travel vouchers.
- For entry visa and transit visa, passports should have a minimum of 6 months validity after completing the journey.
- It is the passenger’s responsibility to obtain all Entry Visa or Transit Visa.
- It is passenger’s responsibility to check carefully for any errors made in the booking details, flight itineraries and travel vouchers immediately upon getting them.
- Please pay attention to the billing currency indicated on the package. Billing currency would be the currency in which you will be billed in.
- Prices are subject to surcharges during Peak season and Holiday season.
- Sole Adventours’ staff provides advisory information but do not undertake any responsibility whatsoever for any changes of information.
- Prices and ticketing conditions are subject to change without prior notice before issuance of travel voucher.
- Prices are not guaranteed until travel vouchers are issued and full payment has been received.
- Sole Adventours reserves the right to cancel any bookings
- Any cancellation /amendment will be subject to charges. Please refer to Sole Adventours Cancellation/Amendment Policy.
- All packages are non-transferable and non-exchangeable.
- Any amendment after travel vouchers have been issued will be considered as a cancellation of the existing booking. Cancellation charges will be applied accordingly. Please refer to Sole Adventours Cancellation Policies.
- Email address must be correctly furnished. As a customer, you agree to accept email as a means of communication and delivery of Travel vouchers and confirmation of your booking. In doing so, you agree not to hold www.soleadventours.com liable for any non-receipt of travel voucher or email confirmation.
- As an additional measure to protect our customers, www.soleadventours.com may request for photocopies of your credit card (back and front) and a Credit Card Authorization Payment Form to exclude the possibility that the card is being used by a third party, even after payment has been made. As a customer, you agree to cooperate and provide the necessary documents to www.soleadventours.com if such a need arises.
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